The Berletti Leather Metal Toe Boot is a timeless shoe made with massive attention to detail.
First-class materials - so that you can wear our boots for as long as possible. We only source the finest materials from the best factories around the world to ensure our shoes only look better and better as they age.
Excellent workmanship - our products are manufactured with precision and attention to detail. The moment you try a pair of our boots on for the first time you'll find yourself instantly smiling at their perfect fit and elegant design.
Fair prices - since we sell directly to the end consumer and have no middlemen or expensive shops, we can offer our products at prices that are only a fraction of what luxury brands competing in our industry charge.
Details: Leather (PU) - Amazing Fit - Top Quality Stitching - Elegantly Cut - Expertly Crafted
Due to our final store closing sale we aren't able to accept refunds or returns on heavily discounted items. If you have any further questions please feel free to contact our dedicated support team at email@example.com
Every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part, we are more than happy toreplace or refundthe item.
Faulty Product: If the product has a manufacturing defect.
Wrong Item Sent: If we send you the wrong product, color or size.
Your Responsibility Oops! Somewhere along the way you might have made a mistake. If any of these are the case, it’s up to you to sort things out and unfortunately we cannot refund your item.
Incorrectly Provided Address: If you made an error in the address. We are not responsible for orders not received due to incorrect shipping addresses entered by the customer at time of purchase.
Exchange Process If you believe an error has occurred due to a mistake on our part, first of all please accept our sincerest apologies! Your satisfaction is of the highest importance to us! We are happy to replace or exchange any items that we missed the mark on.
Exchange Request Instructions
Please follow these instructions for Return Request: 1. Take a photo of the problem – If the problem is size, please use a ruler. 2. Send an email with the subject line “Order # “YourOrderNumber” Replacement Request” to Support Email.
Please include the following: - The photo(s) - A specific description of the issue - The Order Number - If there are multiple products in an order, identifying the product with the issue
Our support team will respond within 1 business day and Return Instruction will be provided.
All orders are guaranteed for delivery. If orders are not received due to circumstances beyond our control, a replacement item will be ordered. The replacement item will be shipped to the original Shipping Address listed at the time the original order was placed.
Refunds will not be granted if the customer ordered the incorrect size/color/quantity etc. We ship the exact item(s) that you select at time of purchase. If you require a change to your order, please email us ASAP and we will try our best to accommodate your request. If your order has already been processed or shipped, we cannot make changes to your order, and a refund will not be granted.
Items received that are defective or damaged will be replaced with the same item free of charge. We also provide full refunds in instances of defective or damaged goods.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us and we will try to resolve it with you.
**Due to covid-19 effecting our shipping partners we are experiencing delays in shipments, please understand we will still always do the best we can to get our products to your doorstep**
US and Canada: 10 - 22 days
Australia and New Zealand: 7 - 19 days
Europe: 9 - 17 days
Latin America: 10 - 25 days
Africa: 10 - 25 days
Other countries: 14 - 30 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list:Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we'll get it to you!
The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
The order processing time might take up to 1- 4 business days. Processing includes checking quality, professionally packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.
All customers are charged at the time of purchase.All payments are processed in USD.Paying in local currency means your home bank handles the currencyconversion; they will convert the currency from USD to Local currency for you.
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that we can ensure you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours’notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us.We're available 24/7 at firstname.lastname@example.org
Please note that any request received after 12 hours period will no longer be accepted because we begin processing orders immediately. Changes to orders cannot be made once order processing has began.
We will still do our best to get a hold or cancel your order after 12 hours period but there is no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.
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